Premium Suppliers of Card, Paper, Envelopes & Special Occasion Stationery






Cranberry Card Company - the name synonymous with quality and style


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Conditions of Use

Conditions of Use

Cranberry Terms & Conditions

When you access this site, you acknowledge that you have read and agree to abide by the terms described below. If you do not agree to any of the terms listed below, you should exit this site now.
Whilst Cranberry attempts to provide accurate information on this Web site, it assumes no responsibility for accuracy. Cranberry may change the information on the site, or the products described, or the prices at any time without notice.

If this is your first order with Cranberry, your order value must exceed 25 before VAT or your order will not be processed. This does not apply if a Sample Pack is included with you order.

  • Cranberry are specialists in the design and manufacture of unique, contemporary and stylish wholesale wedding stationery cards, wallets and papers.
  • The copying and duplication of product images and site content without the express written permission of Cranberry Card Co is strictly prohibited. To request permission to use a product image on your own site,please send an email requesting this to Cranberry Card Company via the contact page . Cranberry Card Co has the right to delete any customer from our website should you duplicate our products and or product images without express permission from the Company and can refuse to supply you in the future.
  • To receive wholesale pricing you must be a legitimate retailer or wedding designer, and we reserve the right to request proof of this at any time.
  • All images shown are intended as a guide only and certain products show
    blank cards that have already been decorated.
  • Neither Cranberry nor any other person or company who has been involved in the creation or the maintaining of these sites is liable for any direct, indirect, incidental, consequential or other damages arising out of accessing or using this web site or any of the information contained in it.
  • All products on our site manufactured by Cranberry are Copyrighted Designs, and these designs may not be copied lawfully or unlawfully.
  • While this Web site may contain links to third-party sites, Cranberry is not responsible for the content of any linked sites. Cranberry provides these links as a convenience and does not endorse the companies or contents of any linked sites.
  • Cranberry accept cheques - please make payable to Cranberry Card Company. We accept all major credit/debit cards and payments via PayPal.
  • All specified sizes, weights and thickness are approximate.
  • Slight colour and shade variations may occur, so please request a sample if you require a colour match.
  • All products are subject to availability, and Cranberry reserve the right to substitute products if requested products are no longer available.
  • No orders will not be despatched until payment is received in full.
  • Cranberry reserves the right to amend prices at any time without prior notice.
  • All goods remain the property of Cranberry Card Co until paid in full.
  • Any amendments to orders after they have been updated to 'processing' on our system will be subject to a 5 administration charge.
  • Once processed by Cranberry, amendments and additions to orders will not be accepted.
  • Outside of the seven day cancellation period, the return of goods will only be accepted from you by prior arrangement (confirmed in writing); on payment of agreed handling charge (unless the goods were defective when delivered) and where the goods are fit for sale on return as they were on delivery. All costs of return (and replacement where appropriate) will be paid for by you.
  • We reserve the right to amend our terms and conditions at any time.

Delivery & Returns

  • Cranberry intends to ship all orders within 48 hours from receipt of order. At busier times of the year, shipping times could be longer. If this is the case, you will be notified of delay by phone or email.
  • All orders received prior to 1pm will be dispatched same day subject to stock availability.Orders received after this time will be dispatched the following day.
  • Please note we do not work weekends or Bank Holidays, so any order received after 1pm Friday will be dispatched on the following Monday.
  • Small orders are sent by Royal Mail 2nd class post, and larger orders are dispatched via DPD on a Royal Mail Service. You will be informed of a tracking number once your parcel has been shipped, so if you need to chase your parcel, please track on the DPD or Royal Mail Website first before you check with us.
  • If you choose the 1st class post option, your order will be dispatched by Royal Mail 1st class post. If you choose the Expedited Option, your order will be dispatched via DPD or Royal Mail Tracked.
  • 2nd Class shipping is 2.95 to UK Mainland. Additional shipping charges could apply to Scottish Highlands and non UK Mainland items. Shipping costs will also apply to Southern Ireland. Shipping costs to Europe and International also vary, and this cost is worked out on the weight of your goods. Again, you will be advised of the shipping costs prior to your order being dispatched and payment will be required in full before we dispatch your order.
  • All goods returned to Cranberry if in a re-sellable condition are subject to a 20% handling charge unless the goods are defective. This charge is applied at the discretion of the Company. If you ordered the incorrect items, and the error is on your part, you will be issued with a credit voucher. No card refund will be offered unless the goods are defective, or the goods were shipped in error on our part. All returns or exchanges must be received at our offices no later than 10 working days from receipt of original order. Failure to comply with this will mean we will be unable to accept the goods back and no refund/credit will be offered.
  • Cranberry will no longer ship part orders unless we are unable to complete your full order within 5 working days. If we are unable to complete your order within this timescale, Cranberry will ship part orders at our cost. If you require a part order and cannot wait, you will be liable for any additional charges extra shipping incurs.
  • Please allow up to 28 days for delivery. Any goods not received during this time, but paid for by you will be re-supplied at the discretion of the Company.
  • Any errors or missing items from orders must be notified in writing within 5 days of receipt or expected receipt. No errors will be accepted after this time.


Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. To cancel this contract, please package the relevant item securely and send it to us so that we receive it within seven working days of the date that the item was delivered to you.

The returns address is: Cranberry Card Company, 3 Chapel Road, Llanharan, Rhondda Cynon Taff. CF72 9QA

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

You should be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing). As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

We may amend these terms and conditions at any time without prior notice. Please check this page regularly to ensure you continue to abide by them.